New exec director at mental health nonprofit applies her life experience to help others, Newsday, July 6, 2021

New exec director at mental health nonprofit applies her life experience to help others, Newsday, July 6, 2021

Kathy Rivera became the first woman of color to take the helm of North Shore Child & Family Guidance Center when she assumed the executive director role last month at the Roslyn Heights-based nonprofit.

The organization provides mental health services for Nassau County’s children and young adults. Newsday recently spoke with Rivera, 47, of Fresh Meadows, about the pandemic’s impact on youth mental health and how her upbringing as a first-generation Asian American shaped her work. 

Q. How did you get interested in the field of social work?

There has been a history of mental health issues in my immediate family. I have … witnessed domestic violence, food insecurity and housing instability. So from a very young age developmentally, I was exposed to that. So it was not surprising that as I got older, in recognizing what my own needs were growing up and experiencing all of this, I knew I wanted to find a profession where I could help communities that struggled with issues that I struggled myself with.

Q. How did your upbringing as a Thai American with immigrant parents shape your understanding of what you do?

In the Asian culture in general, mental health is often frowned upon. … What I experienced going back to my childhood [shaped] what I recognize [in] a lot of our communities that we serve. Parents sometimes don’t seek help because they fear it is a reflection of them as being a bad parent. It can feel embarrassing to ask for help, and so they don’t. . . . So [it’s] realizing that how not getting the right … help at the right time can really cause lifelong damaging changes and fracture a family.

Q. Has your organization seen a rise in cases during the pandemic?

We have gotten more calls for our triage unit from local hospitals and urgent-care centers where children are at risk of an inpatient hospitalization. … We’ve been finding more and more calls coming in and actually even for some younger kids. At one of our sites, we even are treating a 4-year-old [for mental health]. … We’ve definitely been getting calls from parents as well, really worrying about the social impact of the pandemic, the isolation, just the overall mental well-being of their own child and asking for their child to engage in therapy. So we’ve been seeing it from families, too, more so than in the past.

Q. How do people go about getting services from your organization?

Anyone who needs our services can just be a phone call away. … Our payer mix is a combination between self-pay, commercial insurance to Medicaid. And for those who have a struggle where the service may not be covered but yet they need it, we find a way to raise funds and cover those costs.

Q. Anything else you want to add?

One thing that I want to give the pandemic credit for is the exposure of the mental health crisis in our children. Again, it did not cause it, it exposed it, and it enhanced it. And I think that it helps naturalize it — being able to talk about it without the stigma.

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North Shore Child & Family Guidance Center

  • The nonprofit was founded in 1953 and served 2,590 clients (from birth to age 24) in 2020. 
  • Rivera said her organization has seen a roughly 45% increase in intakes from pre-pandemic times to now.
  • The agency serves Nassau County but at times accepts residents in Queens, Brooklyn and Suffolk counties through its maternal depression program, Rivera said.

By Dandan Zoudandan.zou@newsday.com

Ask the Guidance Center Experts, Blank Slate, April 24, 2021

Ask the Guidance Center Experts, Blank Slate, April 24, 2021

In this monthly column, therapists from North Shore Child & Family Guidance Center answer your questions on issues related to parenting, mental health and children’s well-being. To submit a question, email NSCFGCexperts@gmail.com.

Question: I had my beautiful baby girl two months ago, but being a mother is nothing like what I expected. I am so depressed most of the time that I have trouble getting up in the morning, let alone taking care of my baby. I’m also paralyzed by fear that something bad will happen to her. How can I be so sad when this is supposed to be one of the best times in my life? I feel like the worst mother in the world. 

Distressed Mom

Dear Distressed Mom: It’s very possible that what you are experiencing is a condition known as postpartum (maternal) depression. First off, please know that this is not about whether or not you are a loving and dedicated mother. It’s a disease like any other, and there are steps you can take to get better.

While many women experience some mild mood changes during or after the birth of a child, 15 percent to 20 percent experience more significant symptoms of postpartum depression and other perinatal mood and anxiety disorders.

The symptoms can include feelings of anger, sadness, irritability, guilt, lack of interest in the baby, changes in eating and sleeping habits, trouble concentrating, thoughts of hopelessness and sometimes even thoughts of harming the baby or herself. These symptoms can also begin during pregnancy, not just after they have the baby.

The good news is that help is available. One resource is North Shore Child and Family Guidance Center’s Diane Goldberg Maternal Depression Program. Services include:

  • Screening and assessment
  • Individual, couple and family therapy
  • Crisis intervention consultation
  • Psychiatric evaluations and medication management, where needed
  • Support groups
  • Back-to-work family support
  • Help with self-care

Another great place to find help is the Postpartum Resource Center of New Yorkpostpartumny.org, (855) 631-0001.

While motherhood is wonderful in many ways, it’s OK to admit it can be really hard, especially in the beginning. Don’t hesitate to reach out for help!

Question: My son is in fourth grade and is insisting all his friends already have a cell phone. We think it’s too soon. What should we do?

— Old-fashioned Parents

Dear Old -Fashioned Parents: There is no “right time” to give your child his own cell phone—but acquiescing to the “but everyone has one” plea is definitely not a smart move. Is he apart from you often beyond school hours and active with extracurricular activities? That might make it a useful means of communicating with you. Is he typically responsible with his possessions? Is he good when it comes to respecting limits you put on screen time?

If you feel like it might be useful for him to have a cell phone but you think he is too young for access to texting or the Internet, look into plans that only allow phone calls.  Other plans will allow for just calls and text, but that’s all.

Stay tuned for next month’s column, when we’ll talk about how to regulate your child’s use of phones and other tech devices.

During the pandemic, North Shore Child & Family Guidance Center is seeing clients remotely via telehealth platforms or, when deemed necessary, in person. To make an appointment, call  (516) 626-1971 or email intake@northshorechildguidance.org.

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