Careers
Get Involved
Careers
You Can Make The Difference in a Child’s Life.
Be Part of the Caring Team at the Guidance Center!
Benefits include comprehensive health insurance, generous paid vacation time and more!
Click on an available position below to learn more:
Account Clerk
Contact: Sharon Evans, sevans@northshorechildguidance.org
In this role, you will process government contract claims, maintain accurate financial records, and support the agency’s accounting operations.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Process and reconcile claims payments, ensuring accuracy and compliance with company policies
- Maintain detailed records of all financial transactions and claims documentation
- Verify and input claims data into accounting systems
- Perform account reconciliations and assist with month-end closing procedures
- Review claims for proper documentation and follow up on discrepancies
- Generate and analyze financial reports
- Assist with accounts payable and accounts receivable duties as needed
- Collaborate with claims adjusters and other departments to resolve payment issues
- Associate’s degree in accounting or related field, or equivalent work experience
- 2+ years of accounting or bookkeeping experience
- Strong proficiency in Microsoft Excel and accounting software
- Excellent attention to detail and organizational skills
- Strong analytical and problem-solving abilities
- Experience with data entry and financial record keeping
- Experience in claims processing
- Solid organizational and follow-up skills
- Capable of managing large volumes of data in an accurate and meaningful way.
- Ability to manage and work with a variety of different people.
- Excellent analytical and writing skills.
- Computer Literacy –learn and adapt to different IT platforms and have a solid command of computer applications and program software (e.g. Microsoft, excel, Zoom, etc.).
- Maintain confidentiality.
- Ability to be flexible with programmatic needs and changes.
- Capable of clear direct communication with others (oral and written).
Child and Adolescent Psychiatrist
Contact: Dr. Reena Nandi, 516-319-6038, or email rnandi@northshorechildguidance.org
North Shore Child & Family Guidance Center is seeking a warm and empathetic part-time psychiatrist to join our growing team of mental health professionals who provide hope and healing to the Long Island community. Hours are very flexible.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Conduct full psychiatric evaluations, including interviews with clients and families.
- Review previous treatment plans, hospital records and other pertinent documents.
- Create comprehensive diagnostic assessment and treatment recommendations.
- Recommend and prescribe medication, with parental consent.
- Meet monthly with client to monitor medication plan and make adjustments as needed.
- Participate in crisis interventions.
- Consult and attend meetings with treatment team.
- Attend case conferences to provide input.
- Provide coverage for other psychiatric staff members across all sites, including school-based programs.
- Collaborate with school-based team in the ISP (Intensive Support Program) at three B.O.C.E.S. sites to provide recommendations on medication and engage with clients’ families.
- Provide community psychoeducational outreach.
- Graduate of a medical school approved by the NY State Education Department.
- Completion of fellowship in child and adolescent psychiatry.
- Completion of approved residency in psychiatry.
- Licensed to practice medicine in NY State.
- Certified or eligible to be certified by the American Board of Psychiatry and Neurology
- NY State License to practice medicine, in good standing.
- Active DEA license.
- Excellent interpersonal communication skills and ability to work collaboratively with other disciplines.
- Excellent assessment, diagnostic and psychopharmacological treatment skills.
- Strong clinical skills working with individuals with mental illness, including both individually and in group therapy.
- Bilingual English/Spanish a plus but not required.
- Ability to work two evenings per week.
- Familiarity with EMR and E-prescribing.
- Excellent time management and document management skills.
Director of Clinical Services
Contact: Jenn Rush jrush@northshorechildguidance.org
The Director of Clinical Services is responsible for the planning, direction, and oversight of the overall delivery of client care in both the community and Home Based Services (CHBS) and school-based intensive support (ISP) programs. The Director of Clinical Services supervises a team of clinical supervisors and works closely with the compliance department to ensure services are delivered in accordance with local, state, and federal regulations, as well as the organization’s policies and procedures. The Director of Clinical Services must maintain program census and units of service while closely monitoring the day-to-day operations of these programs including intake, enrollment, service provision, billing as applicable, and discharge. The Director of Clinical Services works directly with the Director of Psychiatry within the school-based program settings.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Provide supervision of clinical supervisors across the agency.
- Maintain direct, healthy communication to sustain positive relations between all Board of Cooperative Educational Services (BOCES) staff, school districts, internal staff, Children’s Single Point of Access (C-SPOA) and community partners.
- Assure implementation of service initiatives for programs to meet all programmatic requirements and standards, including but not limited to, monitoring/managing program service utilization, client-family engagement, and ongoing appropriate documentation.
- Collaborate with clinical supervisors to identify strategies to support families through clinical care treatment.
- Provide clinical guidance in case dispositions, clinical and management issues as needed.
- Participate in case reviews to evaluate and modify programs to meet community needs accordingly.
- Participate in the formulation of the agency’s policies and procedures.
- Collaborate with other members of the management team to ensure coordination and integration of all agency programs accordingly.
- Coordinate with the financial team to develop and review budgets to maintain fiscal viability.
- Contribute to the development and implementation of annual operating budgets.
- Monitor performance against approved budget allocations, investigate variances, and implement corrective actions as necessary. Communicate with the AED on issues related to budget or budget requests.
- Represent the Agency at pertinent external meetings and committees.
- Maintain up to date knowledge of OMH, OASAS and County regulations.
- Build and maintain positive working relationships with representatives of member agencies, advocacy groups, legislative, government representatives and other stakeholders.
- Oversee risk management and participate in crisis resolution.
- Review, approve and process critical incident reports to appropriate staff/departments.
- Work closely with senior leaders on placing student interns across their programming.
- Develop and prepare various reports as required.
- Attend and coordinate all required internal and external trainings.
- Actively participate in all administrative meetings.
- Represent the organization and the clinical work through news, radio, media, articles, and video interviews as needed.
- Provide administrative support to other departments when required.
- Manage special projects and additional duties as needed.
A Licensed Clinical Social Worker with a minimum of five years of relevant experience. Relevant experience must include supervisory or managerial experience of a mental health program and/or medical health program, providing service coordination, information, linkages, and referrals for community-based or residential services to children with mental health needs, complex trauma, and/or individuals with disabilities.
Knowledge and skills required:
- Solid organizational and follow-up skills
- Capable of managing large volumes of data in an accurate and meaningful way.
- Ability to manage and work with a variety of different people.
- Excellent analytical and writing skills.
- Computer Literacy –learn and adapt to different IT platforms and have a solid command of computer applications and program software (e.g. Microsoft, excel, Zoom, etc.).
- Maintain confidentiality.
- Ability to be flexible with programmatic needs and changes.
- Capable of clear direct communication with others (oral and written).
- SIFI certified preferred.
Intensive Support Services (ISP) Clinical Supervisor
Contact: Denise Ingenito dingenito@northshorechildguidance.org
A partnership between Nassau Board of Cooperative Educational Services (BOCES) BOCES and North Shore Child and Family Guidance Center offers the Intensive Support Program (ISP) to high-risk student populations and their families. The multifaceted program provides individual, group, and family counseling by a talented team of clinicians and medication management by child psychiatrists. These programs are offered at elementary, middle school and high school levels. The ISP Clinical supervisor is responsible for providing program oversight in their respective school setting to ensure that high quality services are delivered to the children and adolescents with emotional/behavioral needs enrolled in the ISP program. The ISP Clinical Supervisor manages a range of supportive activities such as referral screening; case assignments; coordination of services with other in-school or community-based providers; consultation with families; and collaboration between the school and our clinical team to address the health, safety and well-being of children and adolescents. The ISP Clinical Supervisor serves as a liaison facilitating communication between the school, internal staff, students, families, and community organizations. They are responsible for implementing and enforcing policies and procedures which govern the way services are provided. The ISP Clinical Supervisor is available on-site daily at the school to directly supervise their team of clinicians who work closely with the psychiatrists and school-based staff and provide coverage when necessary.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Provides direct supervision of all mental health clinicians.
- Maintains direct, healthy communication to sustain positive relations between all BOCES staff, school districts, and our internal staff (i.e. clinicians, psychiatrists, administrative support staff, clinical directors).
- Assures implementation of service initiatives for programs to meet all programmatic requirements and standards, including but not limited to, monitoring/managing program census, service utilization, client-family engagement, and ongoing appropriate documentation.
- Collaborates with the clinical team to identify strategies to support families through clinical care treatment and offers clinical guidance in case dispositions.
- Performs probationary and annual reviews for all staff to promote performance improvement and increase job satisfaction.
- Ensures compliant, quality services are being delivered by utilizing reports available in the EMR.
- Responsible for the hiring process and staff training.
- Conducts individual/group regularly scheduled staff meetings.
- Collaborate with other members of the management team to ensure coordination and integration of all agency programs accordingly.
- Represent the Agency at pertinent external meetings and committees.
- Maintain up to date knowledge of OMH, OASAS and County regulations.
- Build and maintain positive working relationships with representatives of member agencies, advocacy groups, legislative, government representatives and other stakeholders.
- Oversee risk management and participate in crisis resolution.
- Review, approve and process critical incident reports to appropriate staff/departments.
- Work closely with senior leaders on placing student interns within their program.
- Develop and prepare various reports as required.
- Attend and coordinate all required internal and external trainings.
- Actively participate in all administrative meetings.
- Represent the organization and the clinical work through news, radio, media, articles, and video interviews as needed.
- Provide administrative support to other departments when required.
- Manage special projects and additional duties as needed.
A Licensed Clinical Social Worker with a minimum of two years of relevant experience.Relevant experience must include supervisory or managerial experience of a mental health program and/or medical health program, providing service coordination, information, linkages, and referrals for community-based or residential services to children with mental health needs, complex trauma, and/or individuals with disabilities.
Knowledge and skills required:
- Solid organizational and follow-up skills
- Capable of managing large volumes of data in an accurate and meaningful way.
- Ability to manage and work with a variety of different people.
- Excellent analytical and writing skills.
- Computer Literacy: learn and adapt to different IT platforms and have a solid command of computer applications and program software (e.g. Microsoft, excel, Zoom, etc.).
- Maintain confidentiality.
- Ability to be flexible with programmatic needs and changes.
- Capable of clear direct communication with others (oral and written).
- SIFI certified preferred.
Front Desk/Support Services Agent
Contact: Cindy Ambrose, cambrose@northshorechildguidance.org
North Shore Child & Family Guidance is seeking a full-time front desk/support services agent to greet clients and provide vital clerical and other administrative support. The Guidance Center, Long Island’s leading children’s mental health agency, offers a generous benefits package including comprehensive health insurance and generous paid vacation, all in a welcoming, friendly work environment. Hours are Monday through Friday, with three days at 9 am – 5 pm and two evenings from 1 pm to 9 pm.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Welcome customers, guests and staff in a warm and friendly manner.
- Learn all essential aspects of Agency operations to best navigate callers, visitors and staff and provide quality customer service to all.
- Manage and reconcile staff schedules.
- Screen first-time callers requesting an appointment and work closely with Intake Coordinators.
- Oversee automated appointment tele-reminders and provide confirmation calls as needed.
- Verify that patient demographics data remains accurate and up to date.
- Notify providers of patient arrivals.
- Monitor waiting area to ensure visitors’ and clients’ needs are met and appointments seen in a timely fashion.
- Provide customer service and support to new clients in completing and/or obtaining necessary intake paperwork.
- Work collaboratively with other staff, managers and administrators as requested.
- Provide back-end support related to intake, admission and discharge processes as assigned.
- Excellent verbal communication and customer service skills.
- Ability to resolve conflict.
- Teamwork focus.
- High energy level.
- Thoroughness and professionalism.
- Comfortable with technology.
- Familiarity with Microsoft Office and Outlook.
- High school diploma, GED or equivalent.
- Prior industry experience in a medical office preferred.
Front Desk Supervisor
Contact: Cindy Ambrose cambrose@northshorechildguidance.org
Front Desk Supervisor is responsible for managing the front desk operations and ensuring excellent customer service. Supervise a team of front desk staff members including medical secretaries, oversee daily tasks, coordinating with other departments to ensure a seamless client experience.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Maintain accurate records of all front desk transactions and daily activity
- Manages schedule for Complex Case meetings
- Onboarding New Hires/ Off boarding
- Work with and Maintain Vendor Relationships
- Streamline Verify (Update List)
- Zoom
- PDF filler
- Supervises Front Desk, Front Desk Coordinator and Medical Secretaries
- Assists in organizing our monthly meetings with all support departments.
- Provides coverage for Medical Secretary and Front Desk as needed.
- Provides technical support for Compliance Department as needed
- Provides administrative support as requested by the leadership team
- Write performance evaluations
- Oversees the intake data tracker
- Respond to customer inquiries and resolve any issues or complaints in a timely manner
- Maintain accurate records of all front desk transactions and daily activity
- Graduation from High School and at least 2 years of administrative support and supervisory experience.
- Ability to implement standard office procedures/practices; and able to operate office equipment.
- Excellent verbal and written communication skills
- Ability to maintain confidentiality
- Computer skills, proficient with MS Office applications and Electronic Medical Records software a +
- Strong organizational skills
- Excellent interpersonal skills
- Ability to effectively interact with the host-setting staff and agency staff members