Careers
Get Involved
Careers
You Can Make The Difference in a Child’s Life.
Be Part of the Caring Team at the Guidance Center!
Benefits include comprehensive health insurance, generous paid vacation time and more!
Click on an available position below to learn more:
Events and Digital Marketing Coordinator
Contact: email resume to Lauren McGowan, lmcgowan@northshorechildguidance.org, 516-626-1971, ext. 320
North Shore Child & Family Guidance is seeking a full-time bilingual intake coordinator to join our team. The Guidance Center, Long Island’s leading children’s mental health agency, offers a generous benefits package including health insurance and paid vacation, all in a welcoming, friendly work environment.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Develop, plan and execute a minimum of 10 events annually – 5 major external events, including annual Gala, Golf Outing and Spring Luncheon and a variety of 5 smaller events including ribbon cuttings, children’s events and “friend-raisers.”
- Research venues, caterers; vendors (florists, entertainment, photography) and analyze pricing to secure contracts.
- Design invitations/graphics for agendas, programs, journals, sponsor signage and place orders accordingly.
- Manage registration, RSVPs, seat assignments; solicitation and securing prizes; ordering plaques & awards.
- Data tracking – live/silent auction prizes; raffle prizes, event attendance, event budget.
- Solicit items for gift bags and prizes.
- Assist with mailing lists and the fundraising database.
- Set up and disassemble event space.
- Liaise through email, phone or written correspondence with relevant parties as needed.
- Maintain the organization’s digital platforms, social media accounts, and other digital marketing materials by drafting, updating, and posting content such as agency news items, publications, press interviews/articles, blogs and events.
- Design social media posts, stories, reels, and videos
- Devise and adhere to a social content calendar to coordinate and establish agency mission with relevant annual celebrations.
- Data analytics – track DMs, public responses to posts, volume of followers, satisfaction ratings; compile and share data to help leadership strategize increasing engagement, strengthen service delivery, and increase community support and satisfaction.
- A Bachelor’s Degree in English, Marketing or Communications preferred with a minimum of two years’ experience in event planning, fundraising and donor stewardship.
- Ability to handle multiple priorities at the same time in a fast-paced, results-oriented environment.
- Excellent communication and interpersonal skills
- Solid organizational, written, and follow-up skills; paying close attention to details
- Proficiency in a variety of IT systems, applications and software – (Donor Perfect; Microsoft Office Suite – specifically Word, Outlook, and Excel; Adobe InDesign, Canva, or other design software; Zoom, Survey Monkey
- Commitment to quality and ability to function within a team setting
- Ability to work with a variety of different people.
Bilingual Intake Coordinator
Contact: email resume to Kiera Cohen, kcohen@northshorechildguidance.org
North Shore Child & Family Guidance is seeking a full-time bilingual intake coordinator to join our team. The Guidance Center, Long Island’s leading children’s mental health agency, offers a generous benefits package including health insurance and paid vacation, all in a welcoming, friendly work environment.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Screen, triage and manage Intake calls from families seeking mental health or substance abuse services for their children
- Maintain up to date Intake Log that captures the intake process until appointment is booked
- Create patient profile in agency EHR system
- Manage Intake schedules for clinical staff, maximizing intake capacity
- Work closely with Triage Supervisor for all emergency or urgent callers to assess level of risk & safety and classification of the call.
- Schedule intake appointments with appropriate programs and clinical staff based on client need, age and presenting problem
- Collaborate with hospital discharge planners and books urgent/emergency Intake appointments within regulatory specified timeline; acts like an agency liaison until client is seen for appointment
- Coordinate closely with Billing Department to verify insurance and costs for services
- Manage the influx of appointment requests coming from various points of contact
- Must speak English and Spanish fluently
- High school diploma; Bachelor’s degree preferred
- A minimum of 3+ years’ experience in patient intake or medical office administration.
- Strong affinity for customer service.
- Professionalism
- Working knowledge of office management systems and technology
- Excellent organizational and time-management skills.
- Great communication and interpersonal skills.
- Proficient computer literacy.
- Ability to work in a fast-paced environment.
Bilingual Front Desk and Support Services Agent
Contact: email resume to Kiera Cohen, kcohen@northshorechildguidance.org
North Shore Child & Family Guidance is seeking a full-time bilingual intake coordinator to join our team. The Guidance Center, Long Island’s leading children’s mental health agency, offers a generous benefits package including health insurance and paid vacation, all in a welcoming, friendly work environment.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
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Welcome customers, guests and staff in a warm and friendly manner
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Learn all essential aspects of Agency operations to best navigate callers, visitors and staff and provide quality customer service to all
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Manage and reconcile staff schedules
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Screen first-time callers requesting an appointment and work closely with Intake Coordinators
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Oversee automated appointment tele-reminders and provide confirmation calls as needed
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Verify that patient demographics data remains accurate and up to date
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Notify providers of patient arrivals
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Monitor waiting area to ensure visitors’ and clients’ needs are met and appointments seen in a timely fashion
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Provide customer service and support to new clients in completing and/or obtaining necessary intake paperwork
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Work collaboratively with other staff, managers and administrators as requested
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Provide back-end support related to intake, admission and discharge processes as assigned
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Must speak English and Spanish fluently
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High school diploma, GED or equivalent
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Prior industry experience in a medical office preferred
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Familiarity with Zoom phones, electronic health records and appointment systems
Bilingual Social Worker Or Mental Health Counselor
Program: Outpatient Mental Health Clinic (Westbury location).
North Shore Child & Family Guidance Center has an exciting opportunity for a bilingual, bicultural social worker who wants to help girls (12-18) and some boys in the Latina community who are struggling with depression, anxiety and other challenges. This is part of our Latina Girls Project, an innovative program that incorporates individual, group and family therapy, along with monthly outings to plays, museums and other sites, to help these vulnerable girls become healthy, happy young women.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Conduct comprehensive psychosocial assessment with children, youth and families.
- Conduct family, group or individual psychotherapy as needed, within the weekly productivity requirements of the program to which one is assigned.
- Monitor, evaluate, and record client progress with respect to treatment goals.
- Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients.
- Carry a minimum of two groups that meet on a weekly basis.
- Assist in the development of plans to prevent deterioration of client functioning.
- Make necessary referrals and participate, as needed, in client engagement with higher levels of care (e.g. hospitalization, day treatment, partial hospital care).
- Render immediate guidance as well as therapy for children and families in crisis.
- Provide clinical consultation in regard to family interactions, community resources and socio-cultural determinants.
- Complete paperwork in a timely manner and participate in all administrative functions, including staff training, necessary to support direct service provision.
- Utilize Electronic Health Records and Concurrent Record Keeping as directed and indicated.
- LMSW or LMHC preferred.
- Fluency in Spanish and English.
- Ability to work two evenings per week.
Child and Adolescent Psychiatrist
Contact: Dr. Reena Nandi, 516-319-6038, or email rnandi@northshorechildguidance.org
North Shore Child & Family Guidance Center is seeking a warm and empathetic part-time psychiatrist to join our growing team of mental health professionals who provide hope and healing to the Long Island community. Hours are very flexible.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Conduct full psychiatric evaluations, including interviews with clients and families.
- Review previous treatment plans, hospital records and other pertinent documents.
- Create comprehensive diagnostic assessment and treatment recommendations.
- Recommend and prescribe medication, with parental consent.
- Meet monthly with client to monitor medication plan and make adjustments as needed.
- Participate in crisis interventions.
- Consult and attend meetings with treatment team.
- Attend case conferences to provide input.
- Provide coverage for other psychiatric staff members across all sites, including school-based programs.
- Collaborate with school-based team in the ISP (Intensive Support Program) at three B.O.C.E.S. sites to provide recommendations on medication and engage with clients’ families.
- Provide community psychoeducational outreach.
- Graduate of a medical school approved by the NY State Education Department.
- Completion of fellowship in child and adolescent psychiatry.
- Completion of approved residency in psychiatry.
- Licensed to practice medicine in NY State.
- Certified or eligible to be certified by the American Board of Psychiatry and Neurology
- NY State License to practice medicine, in good standing.
- Active DEA license.
- Excellent interpersonal communication skills and ability to work collaboratively with other disciplines.
- Excellent assessment, diagnostic and psychopharmacological treatment skills.
- Strong clinical skills working with individuals with mental illness, including both individually and in group therapy.
- Bilingual English/Spanish a plus but not required.
- Ability to work two evenings per week.
- Familiarity with EMR and E-prescribing.
- Excellent time management and document management skills.
Substance Use Counselors
Contact: Dr. Nellie Taylor-Walthrust, 516-626-1971, ext. 229, or email ntaylorwalthrust@northshorechildguidance.org
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Provide high-quality clinical treatment services, including individual, group and family therapy, to clients and families seeking help for substance use disorders.
- Conduct intake assessments.
- Develop and implement treatment plans according to OASAS regulations.
- Monitor, evaluate and record patient progress against the objectives of the treatment plan and document such and maintain records in according with OASAS regulations.
- Collaborate with treatment team (clinical supervisor, physician, nurse practitioner and other counselors/social workers) for effective treatment.
- Refer patients to other community resources for higher level of care when appropriate.
- Work collaboratively with clinical supervisor and treatment team to plan and conduct programs to educate clients and help them overcome social difficulties, improve health and prevent other addiction behaviors.
- Maintain confidentiality of patient records and reports.
- LMSW or LMHC with CASAC or CASCA-T, though we will consider MSW or MHC.
- Three or more years working with adolescents with substance use/co-occurring treatment disorders.
- Ability to work two evenings per week.
Social Work Supervisor
Contact: Elissa Smilowitz, (516) 626-1971, ext. 308, or email esmilowitz@northshorechildguidance.org
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Manage the overall operation of our in-home, community-based programs CCSI (Coordinated Children’s Service Initiative); CCCT (Clinical Care Coordination Team); Family Peer Advocates; and SPOA, among others.
- Manage staff training, supervision, evaluation and development of the team.
- Provide oversight of documentation and processes to ensure compliance with policies and procedures.
- Interact with community organizations.
- Supply necessary clinical interventions as well as take on the role of mediator, educator, advocate and outreach worker on behalf of clients.
- Work closely with all direct and support staff to provide culturally competent and sensitive services.
- Ensure the team’s delivery to provide families with resources that encourage the development of skills needed to improve overall functioning and reduce hospitalization.
- Master’s Degree in Social Work or Mental Health Counseling (social workers must have LMSW, but LCSW preferred. Mental health counselors must have LMHC).
- Minimum one year of supervisory experience.
- Valid driver’s license.
Clinical Social Worker for Outpatient Triage & Emergency Services
Contact: Elissa Smilowitz (516) 626-1971, ext. 308, or email esmilowitz@northshorechildguidance.org
North Shore Child & Family Guidance is seeking a full-time talented, dedicated and compassionate social worker or mental health counselor to join our team that works to bring hope and healing to children and adolescents who are struggling with anxiety, depression and other mental health challenges.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Conduct comprehensive psychosocial assessment with children, youth and families.
- Conduct family, group or individual psychotherapy.
- Monitor, evaluate and record client progress with respect to treatment goals.
- Interview clients, review records, conduct assessments and confer with other professionals to evaluate clients’ condition.
- Make necessary referrals and participate, as needed, in client engagement with higher levels of care (e.g., hospitalization, day treatment or partial hospital care).
- Provide clinical consultation in regard to family interactions, community resources and socio-cultural determinants.
- Complete paperwork in a timely manner and participate in all administrative functions, including staff training, necessary to support direct service provision.
- Utilize Electronic Health Records and Concurrent Record Keeping as directed and indicated.
- Two evenings required
- MSW or LMSW preferred.
- Also 2- 3 years’ experience working with families and children.
- Must be comfortable providing individual, family and group therapy.
Intake Coordinator
Contact: email resume to executiveoffice@northshorechildguidance.org.
North Shore Child & Family Guidance is seeking a full-time intake coordinator to join our team at our Roslyn Heights headquarters. The Guidance Center, Long Island’s leading children’s mental health agency, offers a generous benefits package including health insurance and paid vacation, all in a welcoming, friendly work environment.
Hours are 10 am to 6 pm.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Screen, triage and manage intake calls from families seeking mental health or substance use services for their children and teens.
- Maintain up-to-date Intake Log that captures the intake process until appointment is booked.
- Create patient profile in agency electronic health record system.
- Manage intake schedules for clinical staff, maximizing intake capacity.
- Work closely with Triage Supervisor for all emergency/urgent callers to assess level of risk and safety and classification of the call.
- Schedule intake appointments with appropriate programs and clinical staff based on client need, age and presenting problem.
- Collaborate with hospital discharge planners and book urgent/emergency intake appointments within regulatory specified timeline; act as agency liaison until client is seen for appointment.
- Coordinate closely with Billing Department to verify insurance and costs for services.
- Manage the influx of appointment requests coming from various points of contact.
- High school diploma; Bachelors degree preferred
- A minimum of 3+ years’ experience in patient intake or medical office administration
- Strong affinity for customer service
- Professionalism
- Working knowledge of office management systems and technology
- Excellent organizational and time-management skills
- Great communication and interpersonal skills
- Proficient computer literacy
- Ability to work in a fast-paced environment
Front Desk/Support Services Agent
Contact: email resume to executiveoffice@northshorechildguidance.org.
North Shore Child & Family Guidance is seeking a full-time front desk/support services agent to greet clients and provide vital clerical and other administrative support. The Guidance Center, Long Island’s leading children’s mental health agency, offers a generous benefits package including comprehensive health insurance and generous paid vacation, all in a welcoming, friendly work environment.
Hours are Monday through Friday, with three days at 9 am – 5 pm and two evenings from 1 pm to 9 pm.
Benefits: North Shore Child & Family Guidance Center offers a comprehensive benefits package, including health insurance, generous paid vacation time and more. To learn about this position and be part of an exciting, growing agency.
- Welcome customers, guests and staff in a warm and friendly manner.
- Learn all essential aspects of Agency operations to best navigate callers, visitors and staff and provide quality customer service to all.
- Manage and reconcile staff schedules.
- Screen first-time callers requesting an appointment and work closely with Intake Coordinators.
- Oversee automated appointment tele-reminders and provide confirmation calls as needed.
- Verify that patient demographics data remains accurate and up to date.
- Notify providers of patient arrivals.
- Monitor waiting area to ensure visitors’ and clients’ needs are met and appointments seen in a timely fashion.
- Provide customer service and support to new clients in completing and/or obtaining necessary intake paperwork.
- Work collaboratively with other staff, managers and administrators as requested.
- Provide back-end support related to intake, admission and discharge processes as assigned.
- Excellent verbal communication and customer service skills.
- Ability to resolve conflict.
- Teamwork focus.
- High energy level.
- Thoroughness and professionalism.
- Comfortable with technology.
- Familiarity with Microsoft Office and Outlook.
Education and Experience
- High school diploma, GED or equivalent.
- Prior industry experience in a medical office preferred.
Social Media Intern
Contact: Lauren McGowan, 516-626-1971, ext. 320, or email LMcGowan@northshorechildguidance.org
- Planning, creating, and posting content on the Guidance Center’s Twitter, Instagram, LinkedIn and Facebook accounts.
- Writing blog posts (approximately 500 words) centering on current and emerging mental health topics related to children and families.
- Assisting in a variety of other areas, include events and fundraising.
- Knowledge of social media platforms and trends.
- Great writing skills.
- Interest in and sensitivity regarding mental health issues.
- Proficiency in Microsoft Office.
- Friendly, upbeat attitude.