By Paul Danilack, Published in Anton Media, January 20, 2022

Growing up, Timmy appeared to be a little bit different than other children his age. He would cry often and have frequent temper tantrums. His parents brought him to see an early intervention therapist, and his symptoms lessened for a few years. But in middle school, his frustration returned in the form of anger, both verbal and physical. Typical back talk turned into confrontations.  Timmy would throw objects and began to attack his parents. They eventually reached their limit and started giving into his behaviors to stop the fighting.

Timmy’s parents felt alone and helpless. They didn’t know where to turn to get their child the care he so desperately needed until a school guidance counselor suggested they call North Shore Child & Family Guidance Center and ask about the Family Advocate Program.

Through this innovative program, parents who are overwhelmed trying to navigate the maze of services available for their child are paired with one of the Guidance Center’s Family Advocates. These credentialed professionals aren’t therapists; rather, they are parents of their own children with special needs and are trained to educate, teach, guide and empower other parents to better understand their children and their needs.

With an individualized, family-driven approach, the Guidance Center’s Family Advocates meet with the parents to learn about their child’s particular issues. Some children have serious behavioral problems, acting out verbally or even physically. Some refuse to go to school. Some struggle with severe anxiety or depression. Many of the problems children are living with have been exacerbated by the stresses caused by the pandemic.

Family Advocates provide a wide range of information and support, attending evaluations with parents; going to CSE (Committee on Special Education) meetings; helping build skills within the family to manage difficult behaviors; finding residential placement when indicated; and seeking inpatient hospitalization if needed. In addition, while Family Advocates don’t provide therapy, they can help parents and their children access those services.

Family Advocates work with parents and the child’s therapist to help design a plan to modify their youngster’s negative behavior. For example, Family Advocates help parents create behavioral charts to develop a uniform approach of rewards and consequences. These strategies help motivate children to listen more carefully and respond in appropriate ways. Moreover, Family Advocates can act as a bridge to many services, such as the school, individual counseling, case management and more, so everyone involved in the child’s life are on the same page when it comes to addressing his or her needs.

Families with children who have developmental disabilities often feel secluded and without support. The Guidance Center’s Family Advocates are well informed about New York State’s Office for People with Developmental Disabilities as well as the process to become eligible for those services, which include respite counselors, community habilitation workers and housing availabilities, among others.

Another important feature of the Family Advocate Program is a weekly support group (now mostly virtual, though in person once a month), where parents share their challenges and successes, bouncing ideas off each other, talking about what worked and what didn’t, and building a social support network with others who are experiencing similar challenges. They learn that they are not alone, and they develop close, caring relationships with their parent peers. 

In summary, Family Advocates work to empower each family with a personalized approach, with recommendations and assistance based on what’s best for each client. They care deeply about every family as demonstrated by their compassion toward and knowledge of what can be a very difficult situation. 

Bio: Paul Danilack is the Supervisor of High-End Services at North Shore Child & Family Guidance Center, Long Island’s leading children’s mental health organization. To learn more about the Family Advocate Program, contact him by phone at 516-626-1971, ext. 303 or email pdanilack@northshorechildguidance.org.